FAQs

Outsourcing allows you to focus on patient care while leaving billing to specialized professionals. With our expertise, you can expect reduced claim denials, quicker reimbursements, and more time to focus on growing your practice. Plus, we handle the complexities of coding and follow-ups, helping maximize your revenue.

With our Dental and Medical RCM Services, your office staff will open all mail, collect all payments and make all deposits. NEVER does anyone at Horizon Healthcare Solutions handle your money.

Our team files claims within 24 to 48 hours of receiving the complete information. This quick turnaround helps reduce delays, minimize denials, and keep your revenue flowing steadily. We work diligently to ensure your claims are submitted promptly and accurately.

Our pricing is flexible, based on the volume and complexity of your practice. We offer competitive rates that are typically a percentage of collections, so you only pay for results. Contact us for a personalized quote to see how we can help maximize your profitability.

Not at all. While we handle the operational side, you maintain full control over your practice’s financial health. You’ll receive regular, transparent reports and real-time access to billing updates. We view our role as a partnership—your success is our success.

Data security is a top priority. Our systems are fully HIPAA-compliant, and we use the latest encryption protocols to protect sensitive information. Only authorized personnel can access your data, giving you peace of mind that patient information is secure.

We approach denied claims with urgency. Our dedicated denial management team thoroughly investigates each claim, identifies root causes, and makes necessary corrections for re-submission. Our goal is to minimize denials and maximize your reimbursements efficiently.

We make onboarding efficient and seamless. After an initial consultation, we set up a secure system for data transfer and conduct a comprehensive practice assessment. You can expect services to start within just a few days of setup completion.