Medical Eligibility & Benefits Verification

Medical Eligibility & Benefits Verification

Ensure Clean Claims with Accurate Eligibility & Benefits Verification

  • Verify coverage before services are rendered
  • Eliminate billing surprises and reduce denials
  • Improve front-desk efficiency and reduce admin burden
  • Enhance patient satisfaction with cost clarity

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What We Do:

Check patient insurance eligibility in real-time

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Verify copays, deductibles, and policy limitations

Identify Coordination Of Benefits (COB) issues

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Detect plan changes and insurance expirations

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Provide summarized verification for provider clarity

Detailed Tasks We Perform for Seamless Verification

We validate insurance coverage and active policy status prior to every visit to ensure services are billable.

Our team gathers and reviews details on co-pays, deductibles, visit limits, exclusions, and authorizations.

We proactively check COB status to avoid primary/secondary insurance mix-ups that delay reimbursement.

We verify if the patient’s policy covers the provider's intended services or specialty-specific procedures.

We detect terminated or expired policies ahead of time, helping avoid claim rejections.

Out-of-pocket estimates are calculated based on benefits data, helping improve patient transparency.

Optimize Claims, Reduce Denials, and Improve Front-Office Accuracy

Effective billing starts with complete, accurate eligibility verification. At Horizon Healthcare Solutions, we streamline this critical step by conducting in-depth checks across major payers. Our team ensures that your staff has full clarity on each patient’s active coverage before the appointment.

By providing a thorough breakdown of patient benefits, copays, deductibles, and policy limitations, we help minimize errors in claims and improve payment timelines. Our verification process includes detecting COB conflicts, plan terminations, and services requiring prior authorization.

Whether you’re managing high patient volume or handling complex payer policies, our systemized verification approach improves workflow efficiency and protects your revenue cycle from claim denials due to incomplete or inaccurate insurance data.

Common Challenges in Eligibility & Benefits Verification

01

Incomplete or Outdated Insurance Information

Patients often provide old insurance cards or outdated plan details, leading to denied claims if not caught early.

02

Lack of Coordination of Benefits (COB) Clarity

Without verifying which payer is primary, claims can be incorrectly billed and delayed by weeks or months.

03

Hidden Coverage Limitations

Certain plans have restrictions on visit counts, specific CPTs, or provider types that can lead to surprise denials.

04

Missed Insurance Termination Notices

Unnoticed plan terminations are a common cause of denials when coverage has ended without your team knowing.

05

Errors in Patient Responsibility Estimates

If deductibles or copays are not calculated accurately, patients may be over- or under-charged, hurting trust and collections.

06

Front Desk Bottlenecks

Manual verification or missing payer logins slow down your front office, increasing admin burden and patient wait times.

Successful Billing

Accurate Verification is the Foundation of Successful Billing

At Horizon Healthcare Solutions, we help you reduce your claim rejections by making eligibility and benefit verification bulletproof. Our proactive checks save time for your team and eliminate errors caused by outdated insurance details or unverified benefits.

We tailor our process to match your specialty and payer mix, ensuring high accuracy, fewer reworks, and a faster path to clean claims. Whether it’s handling COB issues or identifying coverage gaps, we flag problems before they impact your billing.

By partnering with us, your practice gains more control over collections, fewer denials, and enhanced patient satisfaction — all without adding stress to your front-office staff.

How We Add Value to Your Practice

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Up to 50% Cost Savings
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Clean Claim Submission Rate
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Reduction in Accounts Receivable
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Boost in Cash Flow
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Reduction in Denial Rates

Redefining Industry Excellence

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HIPAA Compliant

Our commitment to HIPAA compliance ensures the highest standards of data security and patient confidentiality. We implement robust safeguards to protect sensitive information, allowing healthcare providers to focus on delivering exceptional patient care.

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Proven Results and Cost Efficiency

Our expert billing solutions deliver up to 50% cost savings with higher claim acceptance rates, driving reliable revenue growth for dental practices.
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Customized, Client-Centric Approach

Tailored to the unique needs of each practice, we enhance efficiency, streamline processes, and boost patient satisfaction through targeted billing and RCM solutions.
Committed to Your Success

Committed to Your Success

Our greatest satisfaction is helping a client increase their revenue, decrease expenses and bring their AR under control, and we celebrate these successes daily.

Comprehensive Claims Reviews

Regularly conducted assessments of denied claims to pinpoint submission errors and enhance future claim accuracy.

Ease and Simplicity

Our services integrate with your existing software and in-house team to ensure efficient and profit-focused processes.

Reliable Support, When You Need It

Our dedicated team is available to assist you during convenient hours and ensures prompt responses to your inquiries by phone, email or chat.

Get started with Horizon Healthcare Solutions today

Elevate your revenue cycle management to new heights.

Connect with us today and see how our expertise can drive growth and efficiency for your practice!

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